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Frequently Asked Questions
1.Refunds
All returns are subject to assessement according to our returns policy .Once your return has been accepted,your refund will be processed (minus shipping costs & duties if applicable).Please note it may take up to 15 working days for transaction to appear in your account ,depending on your bank's billing cycle.
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2.Shipping
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We offer complimentary standard shipping to the UK .Outside the UK,shipping costs will be added at checkout.
3.Import duties & Vat
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If applicable,import duties/vat & handling fees will be charged to you by courier companies before delivery .We cannot be held responsible for amount charged or any delays due to payment of those charges.
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